Refund policy

HBCYN RETURNS POLICY

Effective Date: January 2025

1. Introduction

Due to the nature of our hair products, including the potential for hygiene concerns, HBCYN has a strict "No Returns" policy.

2. Exceptions

Damaged or Defective Products: If you receive a damaged or defective product upon delivery, please contact HBCYN customer service within 7 days of receipt.

Provide clear evidence of the damage (photos or videos).
HBCYN may, at its sole discretion, offer a replacement or store credit for damaged or defective products.

3. Disclaimer

This No Returns Policy applies to all products sold by HBCYN, unless specifically stated otherwise.
HBCYN reserves the right to refuse any returns, even in cases of damage or defects, if the product has been used, tampered with, or if the customer cannot provide sufficient evidence of the issue.

4. Contact Information

For any questions or concerns regarding an order, please contact HBCYN customer service:

5. Disclaimer

This No Returns Policy may be updated from time to time. Please refer to this page for the most current version.